Delete your LetsGo account

Effective October 20, 2026 · Last updated November 11, 2026

You can delete your LetsGo account whenever you want, from inside the app or by email. Nobody has to approve it. This page explains how, what is deleted, and what is kept and for how long. LetsGo is made by Gray Technologies LLC.

The short version. Deleting in the app is immediate and cannot be undone. Your profile, photos, matches, chats, Go Gold, quest progress and location data go right away. What you wrote stays in a private archive without your name, and a few other things stay, as section 4 explains.

1. Delete it in the app

Open LetsGo and sign in.
Tap the gear at the top right, then Settings & Privacy.
Open the App tab and tap Delete my account.
Type DELETE and tap Delete forever.

Your account is deleted at once and you are signed out. (The Privacy tab also has a Delete my account and data card that takes you to the same button.)

If your account is waiting on something, like a location check, the waiting screen has Delete my account at the bottom.

2. Delete it by email

No longer have the app? Email support@letsgonowirl.com from the email address on your account, with the subject “Delete my account”. We will confirm it is you and delete the account within 7 days.

3. What is deleted

Right away: your profile (name, birth date and photos), your posts and Reels as others see them, your matches, your chat list, your Go Gold balance, quest progress, and your location history.
Within minutes: the photos, videos and voice notes you uploaded, which are queued for deletion from storage the moment you delete.
Within 30 days: any copy of the above in our backups, which roll off on their own.

4. What is kept, and for how long

Messages you sent to other people stay in their conversations, shown as from a deleted account, for as long as they keep them.
Posts and replies you left in rooms stay where other people are still talking, without your name on them.
Go Gold ledger entries stay in anonymized form, no longer linked to you, because a ledger cannot lose rows and remain trustworthy.
What you wrote (posts, Reel captions, comments, your GoBuddy conversations and what GoBuddy remembered) and your questionnaire answers are kept in a private archive to train LetsGo's own AI, with your name, handle, photos, email and account id removed. They are never shown in the app.
Things you deleted before closing your account (messages, posts, comments) are kept in the same private archive, readable only by the LetsGo team, carrying no name.
Safety and moderation records, such as reports and bans, are kept as long as needed to protect other people from someone who has been removed.
Anything the law requires us to keep, for as long as it requires.

Our Privacy Policy covers all of this in full.

5. Venue accounts

To close a venue account, email support@letsgonowirl.com. Redemptions already accepted must still be honored, as the Venue Agreement in your venue console explains.

6. Contact

support@letsgonowirl.com · Gray Technologies LLC, Phoenix, Arizona