Privacy Policy

Effective October 20, 2026 · Last updated November 11, 2026

This explains what we collect, why, who can see it, and how to get rid of it. We have tried to write it so you can actually read it.

Two commitments, up front. We do not display advertising in LetsGo, and we do not sell or rent your personal information to anyone — not to advertisers, not to data brokers, not to “partners.” LetsGo is paid for by memberships and venue plans. If that ever changes, we will tell you before it does, not after.

1. Who we are 2. What we collect 3. Why we collect it 4. Who we share it with 5. GoBuddy and AI 6. Location 7. Photo and ID verification 8. How long we keep it 9. Your rights and controls 10. How to delete your account 11. Security 12. Children 13. US state privacy rights 14. Changes 15. Contact 16. LetsGo’s own content

1. Who we are

Gray Technologies LLC, a Nevada limited liability company based in Phoenix, Arizona (“LetsGo”, “we”, “us”), operates the LetsGo app and website and is responsible for your information. For privacy questions, email support@letsgonowirl.com.

This policy covers the LetsGo mobile apps, the web app at app.letsgonowirl.com, letsgonowirl.com, and any LetsGo service that links to it. LetsGo is offered in the United States.

2. What we collect

You give us

Account details. Your email address. We do not use passwords — you sign in with a one-time code we email you.
Date of birth. Asked once, at sign-up, to confirm you are 18 or older. We store the date and show only your age.
Age range from your app store. On Android, LetsGo asks Google Play for your age range, where the law asks app stores to provide it. We receive an age range (for example 18+), never your birthday. We use it to keep minors off LetsGo and to meet state app-store age laws where they are in force. We never sell it.
Your legal name, kept privately and used only to check against a photo ID if you choose ID verification.
Profile. Display name, photos, bio, city, gender if you give it (it also decides whether Girls Night Out or Guys Night Out is offered to you), and the activities and times you want to be matched on.
If you sign up at an event. Your first name, email, date of birth, and which event you scanned into.
Questionnaire answers, and the Vibe Type and personality reading built from them.
Things you create. Posts, comments, Reels, chat and room messages, voice notes, events you make or join, reviews, Marketplace listings, Vault photos and videos, and anything else you upload.
Verification selfies and, if you choose ID verification, a selfie holding your photo ID (see section 7).
Messages to us, including support requests, reports and feedback.
Safety tools, if you use them. Your Safety Settings choices; the trusted contacts you add (their name, and the email or phone number you give us for them, which you confirm they agreed to); your safety check-ins and shared plans; and SOS alerts, including where you were when you sent one.
If you sign up a venue: the business name, the business address and a contact phone number (used to review and run the venue account), the contact person, and the offers and schedules you post.
Your contacts, only if you tap Find friends. Your phone sends scrambled (hashed) copies of your contacts' emails and phone numbers, we check them against members who allow it, and we keep none of them. You can turn off being found this way in Settings.
Your calendar's busy times, only if you connect your calendar. LetsGo reads when you are busy, the start and end of each event, never its title, place or the people in it, and saves those times to your account so matching does not suggest plans when you are busy. Disconnect it in Settings and the saved times are cleared.

We generate

Location — see section 6.
Go Gold ledger. An append-only record of what you earned, spent and redeemed, and when.
Activity and participation records. Events attended, check-ins and arrivals, live offers accepted and redeemed, quests, meetups, Impact and Participation scores, and distance or steps if you use activity features.
In-app readings. For example “How You Show Up” and match scores. These are shown to you and used to personalize suggestions.
How you socialize. From what you do on LetsGo — what you show up to, who you meet and keep meeting, when you are usually around, how far ahead you plan, how far you go, how long you stay and the places you return to — we build a private insight profile, refreshed regularly, so matching and GoBuddy’s suggestions fit you. It is not shown to other members or given to venues.
Safety records. Reports you file or that are filed about you, blocks, and moderation decisions.
Technical data. Device type, operating system, app version, IP address, push-notification token, crash reports, and which screens and buttons are used (collected by us, for us, to fix and improve the app).

We do not collect

Your address book itself. Names and other contact details never leave your phone.
Your activity in other apps or websites. We run no third-party advertising or tracking SDKs, and we do not track you across other companies' apps.
Payment card numbers. Paid features are bought on the LetsGo website, where our payment processor takes the payment; if a venue takes card payment in the app, your card goes straight to that venue’s payment processor. We never see your card number.
Face geometry or other biometric identifiers. Verification is a person looking at photos, not facial recognition.

3. Why we collect it

To run the service — show you people, plans and offers, deliver messages, run live offers and check-ins, and keep your Go Gold balance correct.
To keep people safe — verify accounts, investigate reports, enforce the Community Guidelines, keep minors off an 18+ service, and detect fake activity.
Staff review. To keep people safe and look into other concerns, authorized LetsGo staff may read content on LetsGo, including private messages and group chats. This includes looking into reports, preventing fraud, spam and abuse, and responding to legal or account issues. Access is limited to the people who need it.
To personalize — match you on shared activities, places and times, and let GoBuddy make suggestions that reflect what you actually do.
To improve LetsGo — find bugs and understand which features are used.
To keep in touch — send you account, event and safety messages, and LetsGo news and offers by email. Every marketing email has an unsubscribe link; account and safety messages are not marketing.
To build LetsGo's own AI. We use what you do and say on LetsGo, including your GoBuddy conversations, posts, comments, messages and questionnaire answers, to train and improve AI models that LetsGo builds and runs itself, so GoBuddy gets better at helping people get together. We do not sell this data or give it to other companies to train their models, and our current AI provider, Anthropic, does not train on it.
To meet legal obligations and respond to lawful requests.

We do not use your information to build advertising profiles, because we do not sell advertising.

Other members, as you direct. Your profile, posts and messages go to the audience you choose. Posting publicly means anyone on LetsGo can see it. Depending on your Safety Settings, other members may also see your distance from them (exact or rounded), when you are free, whether you are going to an event, and that you crossed paths with them (see section 6).
Your trusted contacts, when you send an SOS, share your plans, or miss a safety check-in: they get your name, the alert, and the place or map link in it.
Service providers who run parts of LetsGo for us and may use the data only to provide that service: Supabase (database, file storage and sign-in), Cloudflare (website and web-app hosting, the map data, bot protection, and Cloudflare Web Analytics, a cookie-free count of visits to the website and web app), Anthropic (the AI model behind GoBuddy), Google (sign-in email delivery and Android push notifications), Apple (iPhone push notifications), and Resend (waitlist and account emails). The app's typefaces and its map are served from LetsGo's own hosting, so no font or map company sees you load them.
Maps, when you ask. The map in the app is drawn from OpenStreetMap data kept on LetsGo's own hosting; where you are and what you look at are not sent to a map company. Tapping Directions or a map link opens Google Maps (or your own maps app) with that place's name or address. We do not send your location with it; that company's own privacy policy applies to what you do there.
Venues, in a limited way. When you redeem an offer or accept a live offer, the venue learns what you hand over at redemption and what it needs to honor it — for example your display name and that the redemption is valid. Venues do not receive your contact details, your history, or your location trail.
When the law requires it, or where we believe in good faith it is necessary to prevent serious harm or to protect LetsGo and its members.
In a business transfer. If Gray Technologies LLC or LetsGo is merged, acquired or sells its assets, your information may transfer with it. The new owner must keep the promises in this policy for information collected under it, and we will tell you before your information becomes subject to a different policy.

We do not sell personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under California and other state laws.

5. GoBuddy and AI

GoBuddy is an AI companion. To answer you, it is given context about you: your display name, Vibe Type, questionnaire results, age, activities, what is on your screen, recent activity in the app, and the memories GoBuddy has saved about you.

Your conversations are sent to our AI provider, Anthropic, to generate replies. Under Anthropic's commercial terms, inputs and outputs sent through its API are not used to train its models.
GoBuddy is a computer program, not a person. Before your conversations are sent to our AI provider, the app asks for your consent; you can withdraw it at any time, and GoBuddy’s AI replies stop until you agree again.
Messages are screened automatically for safety. If a conversation suggests someone may be at risk of harming themselves or others, GoBuddy points them to crisis services and the conversation is flagged so a person at LetsGo can see it.
GoBuddy keeps memories so it knows you better over time. You can see them, forget any one of them, turn memory off, or wipe it entirely, in the app.
GoBuddy is not a therapist, doctor, lawyer or financial adviser, and nothing it says is professional advice.
GoBuddy will never advertise to you or recommend a venue because someone paid for it.

6. Location

With your permission, LetsGo uses your device's location while you are using the app. The current app does not track your location in the background; if a future version offers that, it will ask you separately first, and you can say no. We use location to show what is happening near you, check you in automatically when you arrive at an event, meetup or venue, redeem live offers when you walk in, count steps and distance for activity features, keep you safe, and help GoBuddy suggest things near where you actually go.

We keep your location history until you delete it or delete your account. You can delete all of your location data at any time in Settings → Privacy → Delete my location data.
Other members never see your exact position unless you choose to share your live location with someone. Depending on your Safety Settings they may see your approximate area on the map, your distance from them (exact or rounded), and Crossed Paths: when you and another member were near the same place around the same time, each of you may be told the nearby place, just the area, or only a count — whichever of your two settings is more private. You can turn Crossed Paths off.
When you first share your location, we note which US state it is in (only the state).
Your location is never sold and never given to venues as a trail.
You can turn location off in your device settings at any time. LetsGo keeps working, but automatic check-ins and nearby features will not.
Photos and videos you send in chats have their location tags (GPS data) removed before anyone else can see them.

7. Photo and ID verification

Photo verification: you take a live selfie doing a pose or holding a code we give you. A person at LetsGo compares it with your profile photos. The selfie is deleted after review.
ID verification (optional): you take a live selfie holding a government photo ID. A person at LetsGo checks that the photo, name and age match. The image is deleted as soon as it is checked. We keep only the result and the date — never a copy of your ID or its number.
We do not use these images for facial recognition, and we do not share them with anyone.

8. How long we keep it

Your account data — while your account is open.
When you delete your account — your profile, photos and location data are deleted immediately, and your uploaded files are queued for deletion and removed within minutes. What you wrote (posts, comments, messages and GoBuddy conversations and memories) and your questionnaire answers are kept in a private archive with your name, handle, photos, email and account id removed, to train LetsGo's own AI. They are never shown in the app. Backups roll off within 30 days.
Our long-term archive. Some records we clear from the app on a schedule (bell notifications, view and click counts, and crash reports, each after 90 days) are moved to a private, access-controlled archive instead of being thrown away, so we can keep improving LetsGo. When you delete your account, your account id is removed from anything of yours still waiting to be archived and from crash reports; records already in the archive stay there and are never shown in the app.
Things you delete are removed from view right away and kept in a private archive that only the LetsGo team can read, for safety and to train LetsGo's own AI. They are never shown in the app.
Go Gold ledger entries stay in anonymized form, because a ledger cannot lose rows and remain trustworthy. They are no longer linked to you.
Messages you sent to other people may remain in their conversations after you leave, shown as from a deleted account.
Safety and moderation records are kept as long as needed to protect other people from someone who has been removed.
Event group chats close some time after the event unless one of the people in it keeps it as a room, which then stays for the people who were in it. Limited Reels expire automatically.
We keep what the law requires us to keep, for as long as it requires.

9. Your rights and controls

In the app you can, at any time: edit or delete anything you have posted; download a copy of your data (Settings → Privacy → Download My Data); delete your location data; manage GoBuddy's memories; control who can see your profile and message you; and delete your account.

You can also email support@letsgonowirl.com to ask to access, correct, delete or get a copy of your information. We will confirm it is you before acting, and respond within 45 days. We will never treat you differently for using any of these rights.

10. How to delete your account

In the app: Settings → Privacy → Delete my account and data. It happens immediately.

Without the app: email support@letsgonowirl.com from the email address on your account with the subject “Delete my account”. We will confirm and delete it within 7 days. Section 8 explains what is removed and what is kept.

Step by step, with what is deleted and what is kept: Delete your LetsGo account.

11. Security

We use encryption in transit and at rest, database access rules that stop one member reaching another member's private data, and passwordless sign-in so there is no password to steal. Staff access is limited to the people who need it. No system is perfectly secure. If a breach affects you, we will notify you as the law requires.

12. Children

LetsGo is 18 and over. We do not knowingly collect information from anyone under 18. If we learn that someone under 18 has an account, we close it and delete the data. If you believe a minor is using LetsGo, tell us at support@letsgonowirl.com.

13. US state privacy rights

Residents of California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Nevada and other states with privacy laws may have the right to know what we collect, to access, correct and delete it, to get a portable copy, to opt out of sale, sharing, targeted advertising and certain profiling, and to appeal our decision on a request. We do not sell or share personal information, run targeted advertising, or make decisions with legal or similarly significant effects using automated profiling.

California. In the past 12 months we collected these categories: identifiers (email, IP address, device ID); personal records (name, date of birth); characteristics you choose to share (age, gender); commercial information (Go Gold, offers redeemed, purchases); internet and app activity; geolocation, including precise location; audio and visual information (photos, videos, voice notes, verification selfies); and inferences (Vibe Type, match scores). Precise location, the contents of your messages, and ID verification images are “sensitive personal information”. We use precise location and ID verification images only to provide the service you asked for, as the law allows. We use the contents of your messages to provide the service, to keep people safe, and to train LetsGo's own AI as described above. Sources, purposes, recipients and retention are described above. You may use an authorized agent to make a request.

Nevada. We do not sell covered information as defined in NRS 603A.

Consumer health data. How we handle information that could say something about your health, and your rights over it under Washington's My Health My Data Act, Nevada law and similar laws, is set out in our Consumer Health Data Privacy Policy.

To make a request or appeal a decision, email support@letsgonowirl.com with the subject “Privacy request” or “Privacy appeal”.

14. Changes

If we make a material change we will tell you in the app or by email before it takes effect, and update the date at the top. Continuing to use LetsGo after that means you accept the new version.

15. Contact

support@letsgonowirl.com · Gray Technologies LLC, Phoenix, Arizona

16. LetsGo’s own content

This policy is about your information. LetsGo itself — the app, its code, its design, look and feel and its brand — belongs to Gray Technologies LLC. Section 19 of the Terms of Service says what you may and may not do with it, including not copying it and not using it, or anything you see or record in it, to build a competing product.